You can’t win on the showroom floor if you don’t first win online.
Our product combines user insights, inventory data, and product features to deliver a uniquely personalized customer experience at scale. Three solutions can be implemented together or individually: Recommender System, Intelligent Chat: Whiz, and Product Configurator.
No More Guesswork About Your Customers’ Needs
Intelligent Co-Pilot: Whiz
Our Product Impact
Real-time Recommendations Served each Month
Average increase across engagement metrics
Increase in lead submission rate from engaging with AutoIntel recommendations
Increase in configuration price from engaging with AutoIntel recommendations
Under the Hood
Advanced analytics, machine learning, and proprietary algorithms built with significant domain expertise to enable tailored solutions that overcome industry-specific challenges.
The AutoIntel Metaspace facilitates seamless mapping of product data across models and OEMs and acts as layer between data ingestion and our ML models.
Our intent model leverages user interaction & metadata to classify latent intent and adjust personalization logic accordingly.
Deep Hybrid Recommender
Our hybrid recommender system leverages interaction metadata with deep learning layers in order to overcome cold-start problems & maximize predictive power. We also provide more interpretable linear models where they fit business requirements.
Vehicle Similarity Metrics
The Vehicle Distance Kernel uses our proprietary metaspace, both in the product and user preference domain, to determine vehicle-to-vehicle similarity (i.e., identifying best inventory matches).
The Whiz platform enables customers to communicate with automotive experts via chat as they are configuring their build. The platform incorporates machine learning to facilitate easy communication between the user and the expert.
Our dashboard visualizes prospective customers' feature preferences giving critical insights to OEMs and dealers about trends in their relevant market. This tool informs inventory planning, which connects highly sought-after vehicles with future customers, beating the competition.
What Our Customers Say
"I was looking for a marketing tool to drive sales conversions and support our e-commerce experience (specifically increasing lead submissions). The AI toolset does just that! It gives our customers relevant content increasing the likelihood of lead submissions."
"Leveraging user data, the AutoIntel recommender displays pre-configured vehicles tailored to each customer’s preferences. These individualized builds have been very helpful in understanding our customer’s preferences to improve our marketing strategy."
"AI data is very valuable for us. We can use data points from the customer configuration process to inform future supply chain decisions as we innovate new features and functionalities."